Shopping at www.PasTest.co.uk
Placing Your Order
Book Returns and Refunds
Postage Options and Delivery Times
Order Change or Cancellation
Books with Online Extras
Books with Online Questions
Where's my package?
What to Bring
Free PasTest Online with Courses
What do I get when I book a course?
Certificates of Attendance
Where does the course take place?
What do I do if my Health Authority will pay for me?
Can I reclaim VAT on my course fee?
FAQs: Online Revision
PasTest Online Feedback
Clearing MyPerformance History
Where do the online questions come from?
Can I extend my subscription?
When do the subscription prices change?
PacesCases: Authorised Computers
'PacesCases Mobile' beta version
Getting Around the Site
We hope that you’ll find using our website easy, quick and convenient. Your privacy and security is extremely important to us. Please use the following pages to guide you safely through your online shopping experience.
The following four features will help make your shopping experience even easier:
Home page link: The home page link is always in the top left of your screen. You can return to our home page by clicking on this link.
Search box: The search box is always above the navigation bar. You can search by product or author/lecturer/name, keywords such as the book title, or the ISBN code.
Your shopping basket: Your basket will appear once you have added a product to it. The basket sits on the right-hand side of your screen below the navigation bar. It shows you the title and price of any product(s) you’ve put into your basket.
Terms & Conditions
Welcome to the www.PasTest.co.uk website terms and conditions for use. These terms and conditions apply to the use of this website and by accessing this website and/or placing an order you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions you may not use or access this website.
Before you place an order, if you have any questions relating to these terms and conditions please contact our customer service representatives by email, or call us on +44 (0) 1565 752000 (Mon – Thu, 9:00am – 5:00pm, Friday 9.00am - 1.00pm).
Use of the Website
MyPasTest & PasTest Online Subscriptions
Limited Access Subscriptions
Intellectual Property and Rights of Use
Purchase of products
Each product purchased is sold subject to its product description which sets out
additional specific conditions related to that product including, without
limitation, terms and conditions concerning estimated delivery dates and times,
guarantees, and after-sales service.
We will take all reasonable care to ensure that all details, descriptions and
prices of products appearing on the website are correct at the time when the
relevant information was entered onto the system. Although we aim to keep the
website as up to date as possible, the information including product
descriptions appearing on this website at a particular time may not always
reflect the position exactly at the moment you place an order. We cannot
confirm the price of a product until your order is accepted, in accordance with
our order acceptance policy.
Prices & descriptions may be updated from time to time and are subject to
change. You must ensure that prior to placing an order you have checked all
relevant details about the products and/or services you have selected. We
cannot confirm the price of a product until your order is accepted in
accordance with our order acceptance policy. Details of this policy can be
found in the “contract creation and electronic contracting”
We will take all reasonable care, in so far as it is in our power to do so, to
keep the details of your order and payment secure, but in the absence of
negligence on our part we cannot be held liable for any loss you may suffer if
a third party procures unauthorised access to any data you provide when
accessing or ordering from the website.
The technical steps required to create the contract (order acceptance policy)
between you and PasTest Limited are as follows:
Non-acceptance of an order may be a result of one of the following:
All disputes arising from this contract shall be governed by English law and
All prices are inclusive of VAT (where applicable) at the current rates and are
correct at the time of entering the information onto the system. The total cost
of your order is the price of the products ordered plus delivery charges as set
out in the delivery section of this website. payment can be made by any of the
methods specified in the payment section of this website and payment will be
debited and cleared from your account as set out in the payment section of this
You confirm that the credit or debit card being used is yours.
All credit/debit cardholders are subject to validation checks and authorisation
by the card issuer. If the issuer of your payment card refuses to or does not,
for any reason, authorise payment to us, we will not be liable for any delay or
We reserve the right to withdraw any products from this website at any time
and/or remove or edit any materials or content on this website. We may refuse
to process a transaction for any reason, or refuse service to anyone at any
time at our sole discretion. We will not be liable to you or any third party by
reason of: our withdrawing any product from this website whether or not that
Product has been sold; removing or editing any materials or content on the
website; refusing to process a transaction or unwinding or suspending any
transaction after processing has begun.
By making an offer to buy a product, you specifically authorise us to transmit
information (including any updated information) or to obtain information about
you from third parties from time to time, including but not limited to your
debit or credit card number or credit reports, to authenticate your identity,
to validate your credit card, to obtain an initial credit card authorisation
and to authorise individual purchase transactions.
Your privacy is of the highest importance to us, and we promise never to sell
your personal details to any third parties.
When you make a purchase from our website, we collect certain personal
information from you (for example: your name, email address, delivery address,
telephone number, etc). All such information is held on secure servers. Your
credit/debit card details are used only for a single transaction. We do not
store your credit/debit card details. PasTest complies fully with all applicable
data protection and consumer legislation, and will treat all your personal
information as fully confidential (although we reserve the right to disclose
this information in the circumstances set out below).
Our online ordering system uses a 'cookie' to record a unique reference on
your computer so that we can keep track of your order as you use the system.
This cookie, that is saved to your system, is only valid for a single visit and
each new visit will result in a new cookie overwriting any previous cookies that
were generated on previous visits to our site. If your internet browser is set
to reject cookies or if your network firewall won't allow them, unfortunately
you will not be able to use our online store. Please refer to your internet
browser help file to see how to enable cookies on your PC or Mac.
In order that we can monitor and improve the site we may gather certain
information about you when you use it, including details of your domain name and
IP address, operating system, browser, version and the website that you visited
prior to this site.
We confirm that any personal information which you provide
(or which is available on public registers) and any user
information from which we can identify you, is held in accordance with
the registration we have with the Information Commissioner's Office. We use your
information only for the following purposes:
You agree that you do not object to us contacting you for any of the above purposes whether by telephone, email or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003.
We will endeavour to keep you up to date with information about new ranges, special offers and improvements to this site. If you decide you do not want us to contact you, you can request that we cease using your information and that we stop mailing information to you by writing to the Commercial manager at PasTest Limited, Egerton Court, Parkgate Estate, Knutsford, Cheshire, WA16 8DX. Alternatively you can email us at firstname.lastname@example.org quoting your full name and address and postcode. If you decide not to receive email newsletters from us regarding the website, you can remove your email address from our list at any time by using the links in the emails we send you.
You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your personal information and /or user information, we are entitled do so.
When entering any of our contests or prize draws, you provide your name, email
address and mailing address. If you win, we will send the prize to the address
entered and notify you by email. When you enter a contest or prize draw, you
are also included in our mailing list to receive notice of promotions, specials
and new additions to the website. You may unsubscribe from this news list by
following the unsubscribe instructions in any email received.
Questions regarding this policy should be directed to the head office of PasTest
Limited as follows:
Content and Accuracy
PACES Course Offer
PACES Course price promotions are subject to the following terms and conditions:
Zero Tolerance Policy
PasTest Ltd., Egerton Court, Parkgate Estate, Knutsford, Cheshire, WA16 8DX, United Kingdom, +44 (0) 1565 752000 | Sitemap
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