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Course FAQs

What is the dress code for the course?
Clinicals: You should dress as you would for the exam, whilst observing any Royal College dress guidelines.
Written: Dress for comfort - you'll be sat down most of the day, so wear something that you're comfortable in and isn't constricting.

How do I access my free online?
If you bought a course that comes with free PasTest Online revision you will need to log in at www.pastest.co.uk/mypastest to access the questions.  If you're new to MyPasTest you will also need to authenticate your email address - just follow the instructions in your confirmation email.

When will my PasTest Online access expire?
Access ends the day after the exam, automatically.  You don't have to do anything to cancel your subscription.  You'll still have access to your MyPasTest account though. PacesCases subscriptions expire at the end of the exam diet.

Can I provisionally book a place?
Yes, as long as the course is more than 4 weeks away you can book a place provisionally.  You can do this at www.pastest.co.uk or by phone

How do I cancel?
We hope you won't need to do, but we have a very flexible cancellation policy, and details can be found by clicking here

What do I need to bring with me?
Clinicals: You should bring with you all the equipment you would expect to take to the exam.  We will provide you with alcohol hand gel and neurotips
Written: Just bring yourself!  You'll be given everything you need at the beginning of the course.  However, you might want to bring a bag or rucksack to take your file home with you each night.  The binders can be really big so are much more manageable if you have something to carry them in.

I already have a PasTest Online subscription - can I get my money back if I book a course place where online revision is included?
Yes, absolutely.  Just call us on 01565 752000 and we'll make sure you're given a discounted course place.  If you need one receipt to claim back any payments from your employer, just let us know.

What do I get when I book a course?
You will be emailed a letter of confirmation, receipt, venue information, and details of how to access pre-course material (if applicable to your course). If the venue was not confirmed at the time of booking, a map and venue details will be sent to you as soon as it is confirmed. A course timetable will be emailed to you approximately three weeks before the course commences.

Will I receive pre-course?
All course attendees (apart from those attending clinical courses) can access pre-course material through www.pastest.co.uk/mypastest 

The answers will be provided in the course material which you will receive at registration on the first day, and they will be made available in the course add-ons section of MyPasTest.  All course material can be downloaded/accessed through MyPasTest.

Do I get a receipt?
Yes, you will get this by email when you book. Please keep this safe as you may need it for reimbursement or tax purposes.

When do I receive my timetable?
The course timetable is emailed three weeks before the course start date.

Do I receive any supporting course material?
Your course material will be handed out at registration on the first day of the course. You may be given extra handouts throughout the course.

I need a certificate of attendance, how do I obtain one?
You will receive a certificate of attendance on the last day of the course.

Where is the venue for the course?
Venue details emailed to you with your receipt.  Alternatively if you click on the date of the relevant course on the web site, you can see links to the map and directions to the venue, which you can print out if necessary.

Do you arrange accommodation?
You can find a list of hotels close to the venue on the venue map on the PasTest website. You will have to book and pay for it yourself.

What do I do if my health authority will pay for me?
Click here to download health authority approval form. As soon as your health authority completes and stamps the form, fax it back us. We will book and confirm your place on a course once we receive the completed and stamped health authority form.

My question wasn't answered here...
Just email us at enquiries@pastest.co.uk and we'll get back to you as soon as we can.